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Consumer Resources

DATABASES (see ONLINE DATABASES for complete descriptions)
  • ProQuest — The library's primary magazine, journal and newspaper database. Contains articles from over 2,500 publications, of which 1,400 are full-text. Coverage dates for each title vary.


  • ReferenceUSA — Data for over 12 million U.S. businesses and over 120 million U.S. residences.


  • Public Records – Public record data on new homeowners, foreclosures & sales, new businesses, & bankruptcies in DuPage and surrounding counties in Illinois.


  • Personal & Business Forms On File — Printable government, business, personal, and tax forms.
WEBSITES
General Consumer Resources
Automobiles
  • Autopedia: The Automotive Encyclopedia

  • http://www.autopedia.com/
    Automotive reference source with links to dealers, rebate listings, financing and leasing advice, product comparisons, and recalls.

  • Carfax

  • http://www.carfax.com/
    Order Vehicle History Reports for vehicles made after 1981 (report fees vary).

  • Carsdirect.com

  • http://www.carsdirect.com
    Research a vehicle, compare rebates and incentives, arrange financing, and make payments -- all at this site.

  • Edmunds

  • http://www.edmunds.com/
    Companion website to print guides for used and new car values. Also includes ratings and reviews, car buying and selling advice, and more!

  • Insurance Institute for Highway Safety

  • http://www.iihs.org/
    Research organization supported by auto insurance companies. Find crash test results, safety ratings, and other statistics.

  • Kelley Blue Book

  • http://www.kbb.com/
    Companion website to print guides for used and new car values. Also includes ratings and reviews, car buying and selling advice, and more!

  • National Highway Traffic Safety Administration

  • http://www.nhtsa.gov/
    Government agency responsible for reporting vehicle safety problems, crash test results, recalls, and consumer complaints.
Consumer Education & Protection
  • Better Business Bureau

  • http://www.bbb.org/
    Look up reports on specific companies and charities. Also file complaints online and find dispute resolution services.

  • Federal Citizen Information Center

  • http://www.pueblo.gsa.gov/
    Federal agency responsible for distributing free and low-cost consumer education booklets published by other federal agencies. Read the booklets online or order them.

  • Federal Trade Commission

  • http://www.ftc.gov/
    Federal agency which enforces antitrust and consumer protection laws.  Find news, texts of major consumer laws, articles, and an online complaint form.

  • Household Products Database

  • http://householdproducts.nlm.nih.gov
    Health and safety information on over 4,000 common products. Maintained by the National Institutes of Health

  • Illinois Attorney General Consumer Protection Division

  • http://www.ag.state.il.us/consumers/
    State government division that protects Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition.

  • National Do Not Call Registry

  • https://www.donotcall.gov/default.aspx
    Register a phone number or file a complaint, if you're already registered, with the National Do Not Call Registry.

  • National Fraud Information Center

  • http://www.fraud.org/
    National Consumers' League tips on Internet and telemarketing fraud and related issues. Includes contact information for reporting complaints.

  • Tox Town

  • http://toxtown.nlm.nih.gov
    An interactive guide to common toxic substances encountered in everyday places.
(Around the) Home & Garden
  • Do It Yourself Home Improvements

  • http://www.doityourself.com
    Tips on everything from building and remodeling, decorating, home ownership, outdoor projects, and basic repairs.

  • eHow

  • http://www.ehow.com/
    How-to articles on just about every topic you can think of (registration required.)

  • GardenWeb

  • http://www.gardenweb.com/
    Links to a plant database, online forum for gardeners, directory of mail-order businesses, and an online exchange where gardeners can post requests for seeds and plants.

  • The Morton Arboretum

  • http://www.mortonarb.org/
    Learn about the Arboretum, look up plant information and plant health care topics.

  • This Old House Online

  • http://www.thisoldhouse.com/toh/
    Expert advice on improving your home.
Product Reviews

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ADULT/YOUNG ADULT DEPARTMENT

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