You are here

Emergency Broadband Benefit Program

What is the Emergency Broadband Benefit (EBB) Program?

It is a program that provides a temporary discount on monthly bills for qualifying households. The program will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

Who is eligible?

There are several qualifying criteria and only one member of the household needs to meet one of the criteria in order to be eligible. You can see the criteria on the Do I Qualify page of the EBB site.

How do you apply?

There are three ways to apply.

  1. Apply Online
  2. Mail the Application
    • Print the application in English or Spanish and mail it to the address on the application.
  3. Contact a Broadband Provider
    • Verification by the National Verifier (online, by calling the National Verifier at 833-511-0311, or the mail-in application) is still required
    • There are many providers in our area that participate in the EBB program. The two largest are Xfinity and AT&T.
      • Xfinity: First sign up for service, then enroll in the EBB. Current Xfinity customers can skip to filling out the Xfinity EBB Application.
      • AT&T: First, get approved for the EBB by applying online or by calling the National Verifier at 833-511-0311. After approval, call AT&T at 866-986-0963 to choose an eligible plan.
      • A full list of participating providers in an area can be found with the EBB company search.

Need additional assistance?

The Emergency Broadband Benefit Program Support Center is available 7 days a week from 8:00 a.m. to 8:00 p.m. CST by email at EGGHelp@USAC.org or phone at 833-511-0311.